Rashiq Support

Get help with the Rashiq offline fitness and calorie tracking app.

FAQ

Frequently Asked Questions

Is Rashiq free to use?

Yes, Rashiq is free to download and use. Core features are available at no cost.

Does Rashiq require an internet connection?

No. Rashiq is designed to work fully offline. All your data is stored locally on your device — no internet connection is needed.

How do I track my calories?

Open the app, go to the Meals or Diary section, and add your food items. You can search the built-in food database or add custom foods with your own calorie values.

Can I track workouts and exercise?

Yes. Rashiq includes a workout tracking feature where you can log exercises, sets, reps, and duration. Your workout history is saved locally.

Does the app support fasting tracking?

Yes. You can log and monitor intermittent fasting windows directly in the app.

How do I back up my data?

Since Rashiq is offline, data is stored on your device. Use your phone's built-in backup feature (Google Backup or iCloud) to back up app data, or use the export option inside the app if available.

I lost my data after reinstalling. Can I recover it?

Uninstalling the app deletes all locally stored data. If you had a device backup enabled, you may be able to restore data through your phone's backup settings. Unfortunately, we cannot recover data from our end as nothing is stored on our servers.

How do I delete my data?

Go to your phone Settings → Apps → Rashiq → Storage → Clear Data. This permanently removes all locally stored app data. You can also simply uninstall the app. See the Delete Account page for full instructions.

Is the calorie information accurate?

Calorie and nutrition values are estimates based on standard databases and user entries. They are provided for informational and self-tracking purposes only and may not be perfectly accurate. Always consult a healthcare professional for medical dietary advice.

The app is crashing or not working correctly. What should I do?

Try the following steps: restart the app, restart your device, and make sure you have the latest version of Rashiq installed. If the issue persists, contact us at m.ahmed743@gmail.com with a description of the problem and your device model.

Contact

Contact Us

We're here to help. Reach out and we'll get back to you as soon as possible.

✉️

Email Support

For general questions, bug reports, or feedback.

m.ahmed743@gmail.com

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Privacy Concerns

For privacy-related questions or data requests.

m.ahmed743@gmail.com

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Legal & Terms

View our Privacy Policy and Terms of Use.

View Legal Page

الدعم بالعربية

الدعم والمساعدة

أسئلة شائعة

هل التطبيق مجاني؟

نعم، تطبيق Rashiq مجاني للتحميل والاستخدام.

هل يحتاج التطبيق إلى اتصال بالإنترنت؟

لا. التطبيق يعمل بالكامل بدون إنترنت. جميع بياناتك محفوظة محليًا على جهازك.

كيف أتتبع السعرات الحرارية؟

افتح التطبيق وانتقل إلى قسم الوجبات أو اليومية، ثم أضف وجباتك. يمكنك البحث في قاعدة بيانات الأطعمة أو إضافة أطعمة مخصصة.

كيف أحذف بياناتي؟

اذهب إلى إعدادات الهاتف ← التطبيقات ← Rashiq ← التخزين ← مسح البيانات. أو احذف التطبيق من الجهاز.

فقدت بياناتي بعد إعادة التثبيت. هل يمكن استعادتها؟

لا يتم تخزين أي بيانات على خوادمنا، لذلك لا يمكننا استعادة البيانات. إذا كان لديك نسخة احتياطية على جهازك، حاول الاستعادة من إعدادات النسخ الاحتياطي.

تواصل معنا

لأي استفسار أو مشكلة تقنية أو اقتراح، راسلنا على: m.ahmed743@gmail.com